Question: What Has Happened To My BT Email?

How do I access my BT Yahoo email account?

Looking for BT Yahoo.


Go to our email log in page > to log in to your BT Yahoo.

Mail inbox.

Check this box and log in to save your BTID on this computer (do not use on a public or shared computer)..

Do I lose my BT email address if I leave BT?

Good news – you can keep your BT ( email address when you cancel BT broadband. … Any additional email addresses linked to your account will be transferred across to the new service too, so you won’t lose a thing.

Why can’t I access my BT email?

Most log in failures are because you’ve changed your password and forgotten to update all the devices and email programs you use to get your email. If we detect multiple failed log in attempts on your BT Email account, we’ll lock it to protect you and will ask you to change your password to make it secure again.

Is BT Mail IMAP or POP?

To use a mobile device or email program to send and receive BT Email messages, we recommend that you use IMAP with SSL enabled.

Why can’t I log into my BT Sport app?

If you’re having problems installing the BT Sport App, please follow the steps below: Check you haven’t disconnected from your internet connection. Reboot your device and try again. Check your device has enough storage space.

Do I have to pay BT to keep my email address?

BT says people can keep their email addresses for free using a basic service that’s only accessible via a browser, but that customers who want to maintain their normal email service, they have to pay £7.50 per month.

How do I sync my BT email to my iPhone?

BT Mail settings: How do I set up BT Business Email Lite on iPhone and iPad?Go to your iPhone/iPad home screen and tap Settings.Scroll down to Mail, Contacts, Calendars.Tap Add Account.Scroll down and tap Other.Tap Add Mail Account.Put the name you want people to see when they get mail from you in the Name field.More items…•

Where are my BT emails?

Your BT Email address (also your username) ends in, or If you’ve forgotten your email address, you can find it on the BT Email management page in My BT.

How do I transfer my BT email to Gmail?

How to Transfer BT Email Folders to Gmail?Select ‘BT Mail (btinternet)’ option from the list that displays in the ‘Email Source’ field.Enter your BTinternet account credentials to fetch email folders from the source tenant.Click on the Login button to proceed with the procedure to transfer BT email folders to Gmail.More items…

How do I recover my BT email account?

How to reactivate your BT email addressLog in to My BT with your BTID >If you have more than one BT account, select the right account in the top right corner of the page.Click on Package and then Included extras.Scroll down and from the BT Email link, select Manage BT Email.More items…

How do I access my old BT email account?

Start by logging in to My BT with your BT ID username and password. Next, click on Your package and then Inclusive extras. Now tap the BT Email link and then Manage BT Email. On the next page, you will be able to see all your BT email addresses.

Why would BT block my email address?

We’ve blocked your email address because it might not be secure any more. This might be because someone’s got into your email account without your permission, and could use it to send spam or get personal information like your bank details. To unblock it, go to and follow the steps.

Is BT changing its email?

Your email is changing We’re about to move you from BT Yahoo email to our new email service called BT Mail. You’ll keep the features you love and also get some new ones too. We’ll move all your emails and folders across to BT Mail automatically.

Where have all my BT emails gone?

Why does an email go missing? You may have accidentally deleted it, or moved it to another folder. Our filters might have moved it to your Spam. … You might be using an email programme or mobile device with POP3 rather than IMAP.

What happens to your email when you leave BT?

If you close your BT email, on your broadband end date: You’ll have 60 days to upgrade to Premium email via My BT. If you do this you can downgrade to Basic email at any time. If you don’t upgrade to Premium email, after 60 days all of the email addresses linked to your BT ID will be deleted.

Why can’t I log into my BT account?

To log into the My BT app, you’ll need to know your BT ID (a username and password). Your username is usually an email address. If you can’t remember your username, you can get a reminder online. You’ll need either your telephone number or email address and you also need to know the answer to your security question.

Why does BT Mail not work on iPhone?

If you’re still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don’t use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.